Come Build Your Career Under OUR Roof Job Description: Looking to build upon your learning and apply your education through an exciting summer opportunity with a $3 billion leader in the building materials industry? Then GAF's Summer Internship Program is for you! GAF products have been designed and made for more than 125 years by talent and innovation emanating from the minds of its employees. All 3,200 of us are champions of our values, some of which include innovation, safety, quality, and integrity, and we work for a company that rewards us for it. That's why we've grown into North America's leading roofing manufacturer! Come build your future as we build the American dream- one roof at a time. The college intern position within the Warranty Claims Department will provide a supporting role to all segments of the entire department (both Low and Steep Slope) through the completion of various projects and general administrative duties.This candidate must have excellent organizational skills, a strong attention to detail and good computer skills as well as superior communication skills to interact verbally and in writing with department personnel and internal and external customers to successfully support the essential duties of this function.This position will report to the Warranty Claims Operations Specialist. ESSENTIAL DUTIES: ? Assist Warranty Claims Management team and Operations Specialist with preparation of Google Slides and Google Sheet reports ? Contact contractors and customers on outstanding billing and repair items for both Low and Steep Slope Claims ? Collaborate with Warranty Claim Supervisors and Operations Specialist on the completion and/or update of training materials through G-Suite products and use of SharePoint storage system. ? Create and organize warranty libraries on SharePoint and other vehicles ? Scan and file warranty claims ? Work in tandem with GAF's Quality Laboratory on various projects ? Perform audits of warranty claim files to ensure accuracy with regard to the attachments ? Communicate with customers by telephone ? General office duties LEVEL BASED COMPETENCIES ? Superior attention to detail ? Computer based skills with competency in EXCEL, WORD, Power Point and Slide Show Presentation and all G-Suite products ( Gmail, Sheets, Slides, Calendar) necessary ? Stress Tolerance ? Building Work Relationships TECHNICAL KNOWLEDGE/SKILLS ? Computer Skills including WORD, EXCEL, Power Point, Slide Show and all G-Suite products ( Gmail, Sheets, Slides, Calendar) necessary ? Advanced organizational skills and ability to prioritize and manage tasks ? Ability to successfully adapt to changing workload and time constraints ? Advanced telephone skills GENERAL KNOWLEDGE/SKILLS ?Organization skills and attention to detail ? Time management ? Ability to adapt to internal and external customer demands ? Problem solving, creative thinking ? Effective letter writing Required Education: The successful candidate must be actively pursuing a Bachelor's Degree from an accredited institution, with minimum overall GPA of 2.8, and an anticipated graduation date between December 2019 and May 2021. Candidates must be authorized to work in the United States, without visa sponsorship. All GAF internship roles are paid at an hourly rate, however, there are no benefits associated with these positions. Candidates are expected to work 37.5 hours per week over the summer period. We are targeting currently enrolled college students who will be staying in the NJ/NY metro area for the duration of the internship and be able to commute to our World Headquarters in Parsippany, NJ. Housing, transportation, F-1 and HB-1 visa sponsorship will not be provided in association with these positions. We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.