Provides leadership to Program Mangers in the development, implementation and maintenance of operational plans and program specific policies and procedures In collaboration with the program managers, develops partnerships with behavioral health providers and local community stakeholders to ensure that services and supports meet the needs of the people we mutually support and serve. Meets with community partners, MHP leadership staff and funders/stakeholders on an ongoing basis to ensure capacity building of services by: 1) diagnosing key requirements and needs; 2) developing mutually determined initiatives to change and improve administrative and service operations of programs and; 3) collaborating with subject matter experts inside and outside the organization to help meet program needs Develops and maintains relationships with external parties such as government agencies and others who can provide new ideas and best practices models of recovery oriented services, and /or services and supports for families and youth. Strengthens effective and proactive communication between executive leadership, MHP staff and funders/stakeholders creating strong partnerships focused on defining and implementing plans for sustained growth to ensure the continued development of recovery and/advocacy supports. Work directly with our stakeholders/funders to develop a communication and feedback structure regarding all programs/contracts in the division as necessary. Leads team to ensure agencies meet MHP standards, achieve targeted goals and are supported in their efforts to provide exceptional service to people they serve. Identifies \"best practices\" that can be integrated into models for replication. Explore and apply for additional funding opportunities Plans and implements grant and contract development. BOARD DEVELOPMENT Cultivate a \"giving and getting\" Board of Directors willing to lead and contribute to the development of prospects and cultivation of major donors and partners. Partner with, and engage, the Board of Directors to leverage and secure resources, contribute expertise and advice on short and long term strategic goals. Build a diverse and inclusive Board of Directors that is representative of the community. Ensure open communication with the Board of Directors about the measurement of agency performance against stated objectives. MANAGEMENT Develops and monitors division budgets and is responsible for implementing and managing expense and revenue controls. Alerts senior management of cost, overtime and overruns, makes recommendations and implements solutions to problems related to same. Where necessary, work with program managers to develop leadership and supervisory skills that continue to build a recovery/resiliency-oriented and capable workforce, including, but not limited to: Workforce management Budget and fiscal management Planning and development Service management Service documentation and compliance Ensure budgets and service units are well developed and that service units and operations meet budget projections. Sets the tone for a recovery culture and ensures that staffs are equipped to represent a recovery oriented model of operation. Ensures management and staff are effectively prepared to serve participants through coaching and assignment to appropriate training and development opportunities. Interviews, trains, mentors, develop, and effectively appraise division employees. Promotes positive recovery-oriented work practices and takes corrective action as necessary on a timely basis and in accordance with agency policies. Consults with Human Resources as appropriate. Supervises assigned management personnel to ensure appropriate implementation of agency and program mission, policies and procedures to ensure the development of recovery-oriented service quality and adherence to appropriate standards of practice. CONTINUOUS QUALITY IMPROVEMENT In collaboration with Program Managers and QI, develops a Quality Improvement program and evaluation system that leads to the development and measurement of outcomes of our-change to the services. Provides leadership to Program managers the development of implementation plans for ensuring compliance and quality improvement standards are achieved. Ensures that the program evaluation process facilitates proactive decision-making and promotes the goals of each drop in center. Ensures each agency program service policy manuals are consistent and adhere with applicable State, county and federal mandates. Works collaboratively with Compliance to install, direct, and monitor programs to properly capture recovery processes and outcomes and take an active role in the evaluation of program performance. REPORTING Ensures EHR (Electronic Health Record) system operates effectively for local, county and state reporting purposes. Approves EHR entries as assigned. Ensure funder reports are accurate and issued in a timely manner. Analyzes data and generates statistical reports for the management team such as Quality of Life Indicators, critical incidents and compliance reports. ENTRY LEVEL REQUIREMENTS Bachelor's degree in a related field from an accredited college or university required. Master's Degree preferred. Minimum of five years or equivalent related senior management experience in a behavioral health environment required supervising, directing and/or managing multiple \"service lines\" with complex reporting structures and funding entities Established relationships with behavioral health community in South Jersey preferred. Experience with service development and project management in the creation of recovery-oriented services for adults, and/ or within the family and youth service delivery or family movement. Demonstrated ability to write funding proposals, grant applications and develop reports for multiple audiences Ability to communicate effectively with a variety of audiences Experience working on high-level issues related to the public behavioral health system preferred. Familiarity with the field of psychosocial rehabilitation, principles of recovery, and the management issues faced by nonprofit organizations Demonstrated ability to establish and maintain effective and collaborative work relationships with the general public Able to create, read and send e-mail through Microsoft Outlook, create word documents in Microsoft Word, use Microsoft Outlook calendar and work within an Internet/intranet environment, and proficient in Microsoft Excel Patience and tactfulness; ability to work cooperatively with a wide variety of individuals including participants with mental health conditions. Must possess a valid driver's license. For the best user experience please use one of the following supported browsers: IE10+, FireFox, Chrome, or Safari.